Privacy Policy

Kristi Durrant, Realtor® | Coldwell Banker Realty

Effective Date: November 3, 202
At Kristi Durrant Real Estate, your privacy is important to me. I understand that buying or selling a home involves sharing personal information, and I am committed to respecting and protecting the information you provide.
This Privacy Policy explains how information collected through my website, www.kristidurrant.com, is used, protected, and shared.

1. Information I Collect
When you visit my website, complete a contact form, request property information, schedule an appointment, or communicate with me, I may collect information such as:
Your name, email address, and telephone number.
Your mailing or property address.
Information about your real estate interests, preferences, or needs.
Information you voluntarily provide through forms, emails, phone calls, or text messages.
Basic website usage information, such as browser type, pages visited, and cookies or similar technologies, when enabled.

2. How Your Information Is Used
I use the information you provide to:
Respond to questions and inquiries.
Provide real estate services and property information.
Schedule appointments, consultations, and property showings.
Communicate about buying, selling, relocating, and other real estate matters.
Send relevant real estate updates, market information, or communications when appropriate and permitted.
Maintain client relationships and improve my website and services.
Your information is used for legitimate business purposes related to my real estate services.

3. No Sale or Sharing of Personal Information for Third-Party Marketing
I do not sell, rent, or distribute your personal information, including your name, email address, telephone number, or real estate inquiries, to third parties for their independent marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be sold or shared with third parties for their marketing purposes.
I do not sell leads or provide personal contact information to outside companies for unsolicited advertising or promotional campaigns.

4. Limited Information Sharing
Information may be shared with trusted service providers when reasonably necessary to operate my business, maintain my website, manage client communications, or provide services you request.For example, this may include website hosting companies, customer relationship management systems, communication platforms, and vendors involved in a real estate transaction.Such sharing is limited to legitimate business and service-delivery purposes and does not authorize those parties to use your information for their independent marketing.
With your knowledge or authorization, I may also coordinate with real estate professionals, lenders, title companies, inspectors, contractors, or other service providers when necessary to assist with your real estate needs.
SMS opt-in information is used only to support my messaging services and is not provided to outside parties for their own promotional activities.

5. Text Messages and Communication Preferences
If you separately consent to receive text messages from me, I may communicate with you regarding real estate inquiries, appointments, property information, transaction updates, or other communications covered by your consent.
Message frequency may vary based on your requests and our ongoing communication. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact me directly.
Consent to receive marketing text messages is not required as a condition of purchasing services.

6. Email Communications
If you receive marketing or informational emails from me, you may request to be removed from future marketing communications at any time by contacting me or using an unsubscribe option when available.
You may still receive communications necessary for an active real estate transaction or a service you have requested.

7. Cookies and Website Analytics
My website may use cookies or similar technologies to support website functionality, understand visitor activity, and improve the user experience.
Depending on the website services and settings in use, certain information may be collected automatically. You can manage cookies through your browser settings.

8. Information Security
I take reasonable measures to protect the personal information entrusted to me from unauthorized access, disclosure, misuse, or loss.
However, no internet-based system or electronic communication method can be guaranteed to be completely secure.

9. Third-Party Websites
My website may contain links to third-party websites, including property search platforms, scheduling services, and other real estate resources.
Those websites may have their own privacy policies and information-handling practices. I encourage visitors to review those policies when leaving my website.

10. Your Privacy Choices
You may contact me to:
Ask questions about how your information is used.
Request corrections to your contact information.
Request removal from marketing communications.
Request deletion of personal information, subject to applicable legal, contractual, or record-retention obligations.
I will respond to reasonable privacy-related requests in accordance with applicable law.

11. Changes to This Privacy Policy
I may update this Privacy Policy periodically to reflect changes in my business practices, website services, or applicable requirements.
Any updates will be posted on this page with a revised effective date.

12. Contact Information
If you have questions regarding this Privacy Policy or how your personal information is handled, please contact:

Kristi Durrant, Realtor®
Coldwell Banker Realty
Phone: 801-870-1443
Email: kristi.durrant@cbrealty.com
Website: www.kristidurrant.com

I respect your privacy and appreciate the trust you place in me when sharing information about your real estate needs.